This Agreement explains the current membership relationship between THEMOVE.COMMUNITY LLC ("The MOVE.," "we," "us," or "our") and each approved Individual, Household, or Business member. It works together with our Terms & Conditions, Community Code of Conduct, Privacy Policy, enrollment disclosures, and posted property or event rules.
1. Approval and acceptance
Membership is by application and approval. Approval alone does not activate membership. By completing approved enrollment, the paying member confirms that the application and covered-member roster are accurate, authorizes the disclosed charge, and accepts this Agreement and the related policies identified above.
2. Membership options and current dues
- Individual: $100 monthly or $1,000 annually for one named adult.
- Household: $200 monthly or $2,000 annually for up to two named adults and their dependent children under 18 at one primary residence.
- Business: $500 monthly or $5,000 annually for five named adults. Additional seats require separate enrollment.
A one-time $250 enrollment and setup fee applies to every new membership. Taxes or other applicable charges, if any, are shown before payment. We will not change an existing member's billing amount without advance notice and any consent required by law.
3. Recurring billing authorization
The enrollment screen identifies whether billing is monthly or annual, the amount charged at enrollment, and the recurring dues amount. By completing enrollment, the paying member authorizes the selected dues to be charged each billing period until cancellation. There is no multi-year commitment unless it is stated in a separate signed agreement.
4. Cancellation and refunds
A member may stop future renewals through the online cancellation request, by calling 1-855-625-MOVE, or by mailing written notice to the address below. A cancellation request should include the paying member's name and account email. We will confirm receipt and the effective date.
Unless a different written offer or applicable law requires otherwise, cancellation stops future renewal charges and membership remains active through the paid billing period. Partial-period dues and the enrollment and setup fee are not refundable. Cancellation does not erase charges that were validly incurred before cancellation.
5. Payment status
Membership must remain paid and in good standing. A failed or reversed payment may pause access while we provide a reasonable opportunity to update the payment method. Access may end if payment is not resolved. Restoring a canceled or ended membership may require a new application, current pricing, and a new enrollment fee.
6. Named access and household or business rosters
Valley Access IDs are issued only to approved, named people and are not transferable. Household members must share one primary residence. A parent or legal guardian remains responsible for covered minors. Business Membership covers five named adults, not customers or a floating pool of users. Roster changes require review and may affect eligibility, access, or pricing.
7. Access is conditional
Membership may provide access, communication, and participation opportunities that are currently offered. It does not guarantee daily property access, lodging, event entry, guest access, capacity, or uninterrupted services. Weather, maintenance, safety, scheduling, closures, events, and posted rules may limit availability. Guests require a separate guest pass when available.
8. Conduct and safety
Every covered member and guest must follow the Community Code of Conduct, posted instructions, safety requirements, property limits, and staff directions. The MOVE. may pause or end access for unsafe conduct, misuse, nonpayment, material misrepresentation, or a material policy violation. Ending access for cause does not create a right to a refund except where required by law.
9. No ownership, investment, or guaranteed reward
Membership is participation and access, not ownership, equity, a security, or an investment. It does not guarantee income, profit, returns, awards, discounts, or rewards. Any contribution-based reward requires separate published rules, limits, and reporting.
10. Changes and notices
We may update operational rules as projects and properties evolve. Material changes to price, renewal, cancellation, or core membership terms will be communicated in advance where required. Current terms will remain available on this page with an updated effective date.
11. Contact
Questions or membership notices may be submitted through our contact form, by phone at 1-855-625-MOVE, or by mail to THEMOVE.COMMUNITY LLC, 411 S Main St, Joplin, Missouri.