This Privacy Policy explains how THEMOVE.COMMUNITY LLC (“The MOVE.,” “we,” “us,” or “our”) handles information connected with our websites, forms, memberships, events, properties, projects, and communications.
1. Information we collect
We may collect information you provide, including your name, email address, telephone number, mailing address, message, membership interest, account details, consent choices, event or access information, and payment-related records. Payment card details are generally handled by the applicable payment processor rather than stored directly by us.
The public member roster composer prepares text in your browser and opens your email application. The website does not save or transmit the roster entries. Information is received by us only if you choose to send the resulting email.
2. Information collected automatically
Our websites and service providers may collect device, browser, IP address, referral, page-view, cookie, and interaction information needed for security, functionality, analytics, and troubleshooting.
3. How we use information
- Respond to questions and membership, builder, or partner inquiries.
- Manage accounts, access, check-ins, member standing, events, and purchases.
- Send transactional notices about schedules, closures, safety, payments, or changes.
- Send marketing email or SMS when the applicable consent has been provided.
- Operate, secure, improve, measure, and comply with legal obligations.
4. Email and SMS communications
Consent disclosures are shown on the form where information is collected. Message frequency varies and message and data rates may apply. You may unsubscribe from marketing email using the link in the message and opt out of marketing SMS by replying STOP. Transactional or safety communications may still be sent where permitted.
5. How information is shared
We may share information with service providers that support our forms, communications, hosting, analytics, payments, professional services, and day-to-day operations. We may also share information when required by law, to protect people or property, to investigate misuse, or in connection with a business reorganization. We do not sell personal information for money.
6. Third-party services
Linked or integrated payment services, Gifted Eats, social platforms, and The Valley website may collect information under their own policies. You should review those policies when using those services.
7. Retention and security
We retain information for as long as reasonably needed for the purpose collected, operational records, dispute resolution, safety, compliance, and legal obligations. We use reasonable administrative, technical, and physical safeguards, but no system can be guaranteed completely secure.
8. Your choices and rights
You may ask to access, correct, or delete information, or object to certain uses, subject to identity verification and applicable law. Some records may be retained when required for transactions, safety, fraud prevention, or legal compliance.
9. Children
Our general website and membership enrollment are not directed to children under 13. Youth participation, when offered, must follow the specific program rules and required parent or guardian consent.
10. Changes and contact
We may update this policy as services evolve. Questions or privacy requests may be sent through our contact form, by phone at 1-855-625-MOVE, or by mail to THEMOVE.COMMUNITY LLC, 411 S Main St, Joplin, Missouri.